TrueSwap
TrueSwap
Our support team is dedicated to providing you with fast, efficient solutions to all your Web3 ecosystem questions.
For structured support and optimal follow-up of your request.
Send us an e-mail directly to support@trueswapmarket.com.
See answers to the most frequently asked questions.
Our approach is designed for efficiency. We combine state-of-the-art tools with human expertise to solve your problems without delay.
We use the latest technology to diagnose and solve problems.
A clear, straightforward process for every request you submit.
You can track the status of your ticket in real time.
Each problem is dealt with by a member of our dedicated team.
First check the transaction status in the block explorer. If the problem persists, open a ticket with the transaction hash.
Activate two-factor authentication (2FA) in your security settings. Never use the same password on multiple sites.
Use the 'Report' function on the article page and provide as many details as possible. Our moderation team will investigate promptly.
Use the 'Forgot password' function. If you no longer have access to your e-mail address, please contact us directly to verify your identity.
Total availability
Reactivity
Transparency
Solutions
TrueSwap cannot "block" your money.
Card / Crypto / Multi-blockchain.
Nothing critical is stored on TrueSwap's side.
Your feedback and suggestions are invaluable in helping us to constantly improve our platform. Don't hesitate to share your ideas with us.